NHTSA Complaint #11139340 — 2018 TOYOTA RAV4

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 75 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO LOWE TOYOTA OF WARNER ROBINS (LOCATED AT 375 S HOUSTON LAKE RD, WARNER ROBINS, GA 31088, (478) 971-5693). THE DEAKER STATED THAT THERE MAY HAVE BEEN A SMALL CRACK IN THE GLASS THAT COULD HAVE CAUSED THE EXPLOSION ONCE THE GLASS BECAME HOT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO BEAMAN TOYOTA (LOCATED AT 1525 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1810023189. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.