NHTSA Complaint #11139292 — 2012 HYUNDAI SONATA HYBRID

FIRST INCIDENT, SUNDAY, SEPTEMBER 9, 2018. WHILE DRIVING, CAR SUDDENLY FLASHED WARNING LIGHTS, WITH MESSAGE PERTAINING TO THE BATTERY. CAR DECELERATED EXTREMELY RAPIDLY AND BECAME HARDER TO STEER. PULLED CAR OVER OUT OF STREET AS IT LOST POWER. IT STOPPED. LIGHTS REMAINED ON. TURNED CAR OFF AND THEN TURNED IT BACK ON. IT CRANKED UP AND COULD BE DRIVEN AS IF THE INCIDENT NEVER HAPPENED. THERE WERE NO WARNING LIGHTS OR WARNING MESSAGE WHEN THE CAR WAS RESTARTED. SECOND INCIDENT, MONDAY, SEPTEMBER 10, 2018. WHILE DRIVING THE CAR TO THE DEALERSHIP FOR DIAGNOSIS OF THE PROBLEM, THE CAR SUDDENLY LOST POWER AGAIN, THE WARNING LIGHTS FLASHED AGAIN, AND AGAIN IT BECAME HARD TO STEER. THIS TIME DRIVER WAS NOT ABLE TO PULL THE CAR OVER; IT STOPPED IN THE STREET. DRIVER TURNED THE CAR OFF, THEN TURNED IT BACK ON AND DROVE TO THE NEAREST SERVICE STATION. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP STATED THE VEHICLE DID NOT REGISTER ANY CODE THAT THEY COULD DETECT. THEY HAD A TECHNICIAN DRIVE IT FROM WORK TO HOME EACH DAY AND THE VEHICLE NEVER GAVE ANY PROBLEM. THEY COULD NOT FIND ANY PROBLEM AT ALL WITH THE VEHICLE THAT REQUIRED SERVICE OR REPAIR. VEHICLE WAS PICKED UP ON SATURDAY, SEPTEMBER 16, 2018. THE DEALERSHIP WAIVED THE DIAGNOSTIC FEE SINCE THEY WERE NOT ABLE TO DIAGNOSIS A PROBLEM. THE VEHICLE HAS BEEN TRADED-IN. THE ISSUE WAS REPORTED TO HYUNDAI MOTOR CORPORATION.