NHTSA Complaint #11139250 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11139250
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	September 13, 2018
Date Filed	October 9, 2018
Mileage	4,257 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

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