NHTSA Complaint #11139208 — 2011 HYUNDAI SONATA STRUCTURE:BODY

Complaint Details

ODI Number	11139208
Vehicle	2011 HYUNDAI SONATA
Component	STRUCTURE:BODY
Date of Incident	September 17, 2018
Date Filed	October 9, 2018
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD CONTAINED SEVERAL EXTENSIVE CRACKS. THE CONTACT WAS CONCERNED THAT THE CRACKS COULD POTENTIALLY AFFECT THE FRONT PASSENGER SIDE AIR BAG COMPONENTS. DORAL HYUNDAI (10285 NW 12TH ST, DORAL, FL 33172, 305-591-5407) INDICATED THAT THE VEHICLE WAS NOT UNDER A WARRANTY AND THAT THE PART WOULD NEED TO BE ORDERED AND REPLACED FOR THE DASHBOARD. THE DEALER DID NOT INSPECT THE AIR BAGS TO DETERMINE IF THEY WERE BEING AFFECTED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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