NHTSA Complaint #11139004 — 2014 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11139004
Vehicle 2014 CHEVROLET TRAVERSE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

AC WON'T COME ON OR JUST SHUTS OFF WHILE DRIVING, SOMETIMES THE SERVICE AIRBAG WARNING COMES ON, SOMETIMES IT SETS A CHECK ENGINE LIGHT CODE P0119, IF THE RECIRCULATE BUTTON IS NOT ON THEN IT LIGHTS UP AND AC COMPRESSOR SHUTS OFF, PULL OVER OUT OF TRAFFIC AND SHUT THE CAR OFF AND LET EVERYTHING COME TO A COMPLETE STOP AND RESTART THE CAR, SOMETIMES EVERY THING CLEARS UP BUT SOMETIMES IT TAKES SEVERAL RESTARTS TO GET CAR TO FUNCTION PROPERLY. HAPPENS DRIVING ON ROAD OR STATIONARY. CHECKED BATTERY BUT SEEMS TO BE OK, CHECKED FUSE BOX AND THE ENTIRE FUSE BOX IS LOOSE, THE HOLD DOWN SCREWS IN THE FUSE BOX APPEAR TO BE STRIPPED AND WILL NOT TIGHTEN, SHIMMED THE BOX TO THE FRAME TO PREVENT IT FROM SHAKING AROUND IN THE ENGINE COMPARTMENT. CAR WAS PURCHASED FROM LAKESIDE CHEVROLET IN ROCKWALL, TX AS A CERTIFIED USED CAR, IT HAS BEEN BACK TO THE DEALER FOR THE SERVICE AIRBAG ISSUE BUT THEY DID NOT RESOLVE THE PROBLEM. HAS BEEN HAPPENING EVERY SINCE WE PURCHASED THE VEHICLE. KEEP LOOKING FOR RECALLS BUT NOTHING YET. THERE ARE CONSIDERABLE COMPLAINTS ABOUT THIS PROBLEM OR SIMILAR PROBLEMS. THE PROBLEM WITH CARRYING THIS VEHICLE BACK TO DEALER IS THAT THEY DON'T SEEM TO KNOW HOW TO FIX IT. GENERAL MOTORS SHOULD RECALL THIS VEHICLE AND REPAIR IT BECAUSE IT IS OBVIOUSLY FACTORY DEFECTIVE.

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