NHTSA Complaint #11138998 — 2013 CADILLAC SRX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11138998
Vehicle	2013 CADILLAC SRX
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2018
Date Filed	October 8, 2018
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

AT ALL TIMES MY HEADLIGHTS ARE DIM AND WHEN I FIRST START MY VEHICLE MY HEADLIGHTS STROBE. I UNDERSTAND THIS IS A COMMON PROBLEM SO I CALLED MY LOCAL DEALER AS WELL AS CADILLAC AND BOTH TOLD ME IT WOULD NOT BE FIXED AS A RECALL/SAFETY CONCERN. WHEN OPERATING MY VEHICLE AT NIGHT I MUST DRIVE WITH HIGH BEAMS, IT'S AS IF MY LOW BEAMS AREN'T ON AT ALL. MY PROBLEM STARTED AROUND 80,000 AND NOW AT 91,000 MY HEADLIGHTS ARE USELESS.

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