NHTSA Complaint #11138939 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11138939
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	July 29, 2018
Date Filed	October 7, 2018
Mileage	16,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DRIVING HIGHWAY 15 EAST TOWARD LAS VEGAS, NV. LIGHT ON INSTRUMENT CLUSTER "SHUTTER GRILLE PROBLEM - POWER REDUCED". VERY DANGEROUS CONDITION AS THE ENGINE POWER WAS REDUCED TO 50 MPH ON THE HIGHWAY, I WAS UNABLE TO PASS AN 18 WHEELER TRUCK DUE TO REDUCED ENGINE POWER. STOPPED AT NEARBY HONDA DEALER, SERVICE DEPT. WAS CLOSED, NEW CAR MANAGER SAID "I HAVE NO IDEA WHAT THIS CODE MEANS" AFTER SITTING FOR 15 MINUTES CODE RESET ITSELF ONLY TO COME BACK ON AFTER ANOTHER 10 MINUTES OF DRIVING. TEMPERATURE WAS 103 DEGREES OUTSIDE.WENT TO HONDA DEALERSHIP IN LAS VEGAS TO BE TOLD AGAIN "HAVE NEVER SEEN THIS CODE BEFORE". NO RESOLUTION - VERY DANGEROUS CONDTION TO LOOSE 50% OF ENGINE POWER ON THE FREEWAY.

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