NHTSA Complaint #11133435 — 2016 CHEVROLET SONIC

THE UPPER DASH PANEL (CLOSEST TO THE WINDSHIELD) HAS BEGUN TO MELT. IT HAS AN OBVIOUSLY STICKY OR TACKY FEEL TO IT AT ALL TIMES. THE STICKINESS IS MOST NOTICEABLE IN THE AFTERNOON AND EVENING ON WARM, SUNNY DAYS. AFTER SITTING IN THE DARK ALL NIGHT LONG, THE STICKINESS IS LESS PROMINENT ALTHOUGH STILL NOTICEABLE. THIS DASH PANEL PIECE HAS BEGUN TO "SPARKLE" AT NIGHT BECAUSE IT HAS HUNDREDS OF SMALL, MELTED SPOTS ALL OVER IT. THE SAME MATERIAL USED FOR THIS DASH PANEL HAS ALSO BEEN USED FOR THE GLOVE BOX DRAWER, PART OF THE INTERIOR CENTER CONSOLE, AND SOME OF THE INTERIOR DOOR TRIM. THE GLOVE BOX HAS A VERY FAINT STICKY FEELING AT TIMES; NONE OF THE OTHER AREAS HAVE SHOWN ANY OBVIOUS SIGNS OF MELTING. THIS SEEMS LOGICAL BECAUSE NONE OF THESE OTHER AREAS RECEIVE DIRECT HEAT AND SUNLIGHT IN THE SAME WAY THE UPPER DASH PANEL DOES. THIS ISSUE WAS FIRST NOTICED ON OCTOBER 4, 2018; HOWEVER, IT HAS PRESUMABLY BEEN AN ISSUE FOR AN EXTENDED PERIOD SINCE THE MELTING DOES NOT APPEAR TO HAVE TAKEN PLACE DUE TO A SINGLE EVENT.