NHTSA Complaint #11133394 — 2009 SCION XB

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11133394
Vehicle	2009 SCION XB
Component	ENGINE
Date of Incident	September 17, 2018
Date Filed	October 4, 2018
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2009 SCION XB. WHILE IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BELL ROAD TOYOTA AT (602) 863-0600 (LOCATED AT 2020 W BELL RD, PHOENIX, AZ 85023) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

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