NHTSA Complaint #11133351 — 2008 MERCEDES BENZ C300

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE DEALER (KEELER MOTOR CAR COMPANY, 1111 TROY SCHENECTADY RD, LATHAM, NY 12110, (888) 600-3013) STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER STATED THAT THE PARTS WERE ON A NATIONAL BACKORDER, AND THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST AND CALLED ONCE THE PARTS ARRIVED. THE CONTACT DID NOT RECEIVE A FOLLOW-UP RESPONSE FROM THE DEALER. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR MONTHS DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.