NHTSA Complaint #11133328 — 2014 JEEP PATRIOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11133328
Vehicle 2014 JEEP PATRIOT
Component ENGINE
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WHILE DRIVING AT A LOW SPEED OR IDLING AT A STOP SIGN THE VEHICLE WILL SHUT OFF WITHOUT WARNING. WHEN THIS HAPPENS I MUST PUT MY CAR IN PARK, SHUT THE CAR COMPLETELY OFF, THEN RESTART, SOMETIMES THIS HAPPENS MULTIPLE TIMES IN ONE DAY. THIS HAS HAPPENED WHILE ON CITY STREET, HIGHWAYS, WHILE TURNING AND WHILE STOPPED, IT HAS BECOME UNSAFE AND UNRELIABLE TO DRIVE. I AM STILL UNAWARE OF WHAT THE ISSUE IS AND HAVE REPLACED SEVERAL COMPONENTS ON THE VEHICLE THAT I THINK COULD HAVE BEEN LINKED: BATTERY, THROTTLE BODY, SPARK PLUGS, CAM SENSORS, RUNNER VALVE, AND THE CATALYTIC CONVERTER. NONE OF THESE REPLACEMENTS HAS FIXED THIS ISSUE. THERE IS A RECALL FOR THIS ISSUE WITH JEEP (N52) AND WHEN I CALLED TO TELL THEM MY VEHICLE IS HAVING THIS ISSUE THEY JUST TOLD ME THEY WOULD MAKE A NOTE, AND THEY COULD NOT AUTHORIZE A RECALL ON MY VEHICLE. I ASKED THEM IF I TOOK IT INTO THE JEEP DEALERSHIP TO GET A DIAGNOSTIC AND THEY FOUND THIS TO BE THE ISSUE COULD THEY ISSUE THEY RECALL THEN THEY TOLD ME NO AND IT WOULD HAVE TO COME OUT OF MY OWN EXPENSES.

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