NHTSA Complaint #11132908 — 2017 GMC YUKON XL

WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.