NHTSA Complaint #11132467 — 2012 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11132467
Vehicle 2012 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 115,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

2012 SUBARU OUTBACK CVT ISSUE CAR WILL SHUDDER WHILE BRAKING FROM HIGHWAY SPEEDS (40 MPH+) DOWN TO 10-20 MPH. CAR LURCHES, SIMILAR TO A MANUAL CAR DUMPING THE CLUTCH. IN THE CASE OF A HARD STOP THIS HAS CAUSED THE ENGINE TO STALL TWICE, AND COME CLOSE TO STALLING MANY MORE TIMES. CAR STARTS UP AND RUNS FINE ONCE PLACED IN NEUTRAL OR PARK. I HAVE TO BE EXTREMELY CONSCIOUS OF HOW QUICKLY I BRAKE, AS YOU CAN FEEL WHEN THE TCC DISENGAGES. IF IT DOES NOT DISENGAGE BEFORE YOU STOP, THE CAR STALLS. THIS LEADS TO POSSIBLE UNSAFE CONDITIONS, NOT KNOWING IF YOUR CAR IS GOING TO STALL OR NOT AT A CRITICAL MOMENT (TURNING LEFT IN A BUSY INTERSECTION). THIS WOULD HAVE BEEN COVERED BY SUBARU'S EXTENDED WARRANTY THAT THEY OFFERED TO COVER THIS KNOWN PROBLEM (SEEMINGLY INSTEAD OF A FULL RECALL), BUT BY THE TIME MY CAR EXHIBITED THESE SYMPTOMS IT WAS WELL PAST THE ARBITRARY 100K MILE MARK AND PAST THE JULY 31ST DEADLINE (MY CAR IS AT 116K MILES, AND THIS STARTED OCCURING IN THE PAST TWO MONTHS). I DRIVE A LARGE AMOUNT OF HIGHWAY MILES, AND RECENTLY I DO NOT FEEL SAFE COMING TO A HARD STOP IF NECESSARY. I DO NOT SEE HOW A KNOWN ISSUE THAT CAN CAUSE THE CAR TO STALL IN TRAFFIC IS NOT CONSIDERED A SAFETY ISSUE THAT NECESSITATES A RECALL.

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