NHTSA Complaint #11132268 — 2011 SUBARU OUTBACK

MY VEHICLE WAS COVERED UNDER THE 'EXTENDED WARRANTY' SUBARU OFFERED AFTER MY OEM TRANSMISSION WAS FAILING AND OVERHEATING WITH 154,000 MILES ON THE ODOMETER. 13 MONTHS, AND 28,000 MILES LATER, MY SECOND TRANSMISSION IS FAILING. I HAVE AN OFFER FROM SUBARU OF AMERICA FOR A $2000 CREDIT TO TRADE IN MY CAR ON A NEW SUBARU. THE DEALERSHIP THAT PERFORMED THE WARRANTY WORK ALSO OFFERED ME %50 COVERAGE SINCE IT WAS CLOSE TO THE 12 MONTH WARRANTY THEY OFFER ON WORK. I DO NOT WANT A NEW CAR, I WANT MY CAR TO BE ABLE TO LAST. 18,000 MILES ON A TRANSMISSION IS NOT GOOD ENOUGH AND A CONSUMER SHOULD BE ABLE TO EXPECT AT LEAST 75,000 MILES OR 3 YEARS. THESE CVTS ARE FLAWED, AND SUBARU CUSTOMERS NEED TO BE TREATED BETTER THAN THIS, AT LEAST FROM CORPORATE. SUBARU DESERVES TO RECALL THIS PART AND TAKE CARE OF THE ISSUE. AT THE VERY LEAST THE CONSECUTIVE TRANSMISSIONS SHOULD BE WARRANTIED AS A NEW PART AND NOT CONSIDERED PART OF THE CURRENT VEHICLE POWER TRAIN MILEAGE WARRANTY. I'VE BEEN A LOYAL SUBARU OWNER FOR 12 YEARS, DRIVING 3 DIFFERENT CARS. I HAVE NO CHOICE BUT TO ACCEPT MY LOCAL DEALERSHIPS OFFER TO REPLACE THE PART, AND I'M DISGUSTED BY SUBARU OF AMERICA'S OFFER TO BUY ANOTHER ONE OF THEIR SHODDY VEHICLES FOR A SMALL DISCOUNT. I HOPE THAT THIS COMMENT PERSUADES THE NHTSA TO MANDATE A RECALL, AND THE COMPANY TO CHANGE ITS PRACTICES, I ALSO HOPE THAT READERS WILL RECONSIDER THEIR SUBARU'S, AND GET OUT OF THEIR UNSAFE CARS AS LONG AS THEY CAN DO SO. THIS COMPANY IS NOT WORTH IT, DON'T BE FOOLED BY THEIR MARKETING CAMPAIGNS. CHOOSE A TOYOTA SUV OR TRUCK.