NHTSA Complaint #11132221 — 2012 DODGE AVENGER

I BOUGHT MY 2012 AVENGER IN 2014 AND THE HEAT ON THE PASSENGER SIDE DON'T WORK IT HAS BEEN THAT WAY SINCE I PURCHASED IT. THE SALESMAN WAS THE ONE WHO NOTICED IT THE DEALER SAID THEY WOULD FIX IT, HOWEVER I DIDN'T GET AROUND TO FAST ENOUGH BECAUSE I HAD TO GO AWAY FOR THE ARMY AND SINCE I DIDN'T GET IT DONE RIGHT AWAY THEY VOIDED THE DEAL THEY MADE WITH ME. HERE I AM FOUR YEARS LATER STILL NO HEAT ON THAT SIDE OF THE CAR. I GOT MARRIED AND NOW HAVE A NEWBORN SON AT HOME AND HERE IT IS ABOUT TO BE WINTER AGAIN AND NO HEAT AND THIS IS OUR ONLY VEHICLE AND NO WAY TO GET OUT OF THE LOAN TO PURCHASE A DIFFERENT CAR. THIS IS A SAFETY CONCERN FOR SEVERAL REASONS ONE BEING THE WINDOW DOESN'T DEFROST WHICH MAKES VISIBILITY CLOSE TO IMPOSSIBLE AND TWO IF MY FAMILY GETS STUCK ON THE ROAD SOMEWHERE WE WILL FREEZE TO DEATH.