NHTSA Complaint #11132176 — 2013 HONDA ODYSSEY

WE PURCHASED THIS VEHICLE BRAND NEW. OVERALL IT HAS BEEN EXCELLENT, BUT IT DOES HAVE ONE HORRIBLE SAFETY FLAW. THE BRAKES HEAT UP AND WARP ON EVEN A SMALL HILL AND CAUSE THE STEERING TO SHAKE TERRIBLY WHEN BREAKING. THE DEALER WILL FIX THE PROBLEM, FOR A PREMIUM OF COURSE, AND YOU ARE GOOD TO GO FOR SEVERAL MONTHS. THEN IT COMES RIGHT BACK. THIS IS A KNOWN PROBLEM, AND I'M REALLY SURPRISED THAT HONDA HASN'T BEEN FORCED TO DO A RECALL SINCE THEY WON'T DO ONE ON THEIR OWN. THEY CALL IT "WEAR AND TEAR". YEAH, RIGHT. IT'S SO COMMON THAT THE DEALER SPECIFICALLY ASKS ABOUT IT EVERY TIME WE COME IN FOR AN OIL CHANGE OR WHATEVER. "ANY ISSUES WITH SHAKING DURING BREAKING?" SORRY, BUT YOU WILL NEVER GET ME TO BELIEVE THAT THIS IS A NORMAL QUESTION EVERY TIME A CAR COMES IN FOR SERVICE. WE'VE PAID FOR THE "REPAIRS" A FEW TIMES, BUT I CAN'T AFFORD TO KEEP PAYING FOR THE SAME PARTS OVER AND OVER AGAIN. SO NOW I JUST ANSWER YES, BUT THAT IT'S NOT SHAKING ENOUGH TO PAY FOR THE TEMPORARY REPAIRS AGAIN. REALLY, IT'S KIND OF SCARY AND HORRIBLE. THIS SEEMS LIKE IT'S A SERIOUS SAFETY ISSUE, BUT NO ONE SEEMS TO CARE. THIS IS A MINIVAN. MINIVANS ARE USUALLY FILLED WITH KIDS. HOPEFULLY SOMEONE AT HONDA OR THE US GOVERNMENT WILL FINALLY REALIZE THAT PARENTS SHOULDN'T BE STRUGGLING TO HOLD ONTO THEIR STEERING WHEELS JUST SO THAT HONDA CAN SELL NEW BRAKES EVERY FEW MONTHS. I'M ONLY BRINGING IT UP NOW BECAUSE IT'S SO COMMON THAT I'M STARTING TO RECEIVE LETTERS FROM ATTORNEYS ABOUT CLASS-ACTION SUITS. I'D RATHER HONDA JUST ISSUE A RECALL AND FIX THE PROBLEM. DO THE ROTORS SIMPLY NEED TO BE BETTER QUALITY STEEL? I WOULD EVEN BE FINE IF I HAD TO PAY FOR THE BRAKES YET AGAIN, AS LONG AS THE PROBLEM IS ACTUALLY FIXED ONCE AND FOR ALL. THE MINIVAN ONLY HAS ABOUT 59K MILES ON IT.