NHTSA Complaint #11132107 — 2015 FORD FUSION

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) IN AUGUST OF 2018. PRIOR TO THE NOTICE, THE CONTACT TOOK THE VEHICLE TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, CAMP SPRINGS, MD 20746, (301) 298-0793) TO HAVE THE BUSHING FOR THE TRANSMISSION CABLE REPAIRED AT HER EXPENSE. WHEN THE CONTACT RECEIVED THE RECALL NOTICE, SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT CERTAIN PARTS OF THE TRANSMISSION BUSHING AND CABLE WERE NOT COVERED UNDER THE RECALL. THE DEALER WANTED TO CHARGE THE CONTACT AGAIN FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,545.