NHTSA Complaint #11131913 — 2014 FORD TAURUS

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO SAFELY MOVE THE VEHICLE OFF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE ENGINE SOON, STABILITRAC, AND POWER ASSIST FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SELF DIAGNOSED THE VEHICLE AND STATED THAT THE STEERING RACK WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.