NHTSA Complaint #11131907 — 2004 TOYOTA 4RUNNER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11131907 |
| Vehicle | 2004 TOYOTA 4RUNNER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 128,672 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
TOYOTA TRUCK FRAME CORROSION UPON INSTALLATION OF FAILED SUSPENSION COMPONENTS ON MY 2004 TOYOTA 4RUNNER, MY INDEPENDENT MECHANIC INFORMED ME OF SUBSTANTIAL FRAME CORROSION. I CONTACTED LYNCH TOYOTA WITH MY CONCERNS, LYNCH TOYOTA INSPECTED MY 4RUNNER AND FOUND SUBSTANTIAL FRAME CORROSION, VEHICLE DEEMED UNSAFE, AND SHOULD NOT BE DRIVEN IN ANY CAPACITY, FRAME REPLACEMENT RECOMMENDED BY LYNCH TOYOTA IN MANCHESTER CONNECTICUT. THE STEERING SHAFT IS FROZEN AND BINDING DUE TO CORROSION. THE SUSPENSION COMPONENTS ARE IN JEOPARDY OF BREAKING AWAY FROM CORRODING FRAME. TOYOTA REFUSES TO INCLUDE VEHICLE IN FRAME REPLACEMENT PROGRAM OFFERED TO ALL OTHER BODY ON FRAME CONSTRUCTED TRUCKS. 4RUNNER FRAMES ARE FAILING IN THE SAME WAY AS TACOMA, SEQUOIA AND TUNDRA, YET TOYOTA CLAIMS THAT NO PROGRAM IS IN PLACE TO ASSIST YOU, SORRY FOR YOUR TROUBLES WAS TOYOTA'S RESPONSE WHEN CONTACTED BY PHONE ON TWO OCCASIONS POST INSPECTION OF MY 4RUNNER BY LYNCH TOYOTA.
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