NHTSA Complaint #11131848 — 2017 HONDA ACCORD

I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.