NHTSA Complaint #11131749 — 2013 CHEVROLET VOLT

ON SEPT. 5TH 2018 I HIT THE CENTER ISLAND WHILE TURNING ON THE CITY STREET AT ABOUT 15MPH. THE IMPACT WAS SO SLIGHT THAT THE AIR BAGS DIDN'T EVEN DEPLOY. I WAS ABLE TO GET IT TO THE DEALERS ON IT'S OWN POWER. MY INSURANCE COMPANY SENT THEIR APPRAISER ,JEREMY , TO INSPECT THE DAMAGE. I HAD TO GET SOME ITEMS OUT OF MY CAR BEFORE THAT. THE MECHANIC HAD THE CAR ON THE RACK SO HE COULD SHOW ME. THE ONLY DAMAGE I READILY NOTICED WAS THE RADIATORS WERE CRUSHED, A 2 1/2" SQUARE FRAME CROSS MEMBER HAD A 1 1/2" DENT WHERE IT HAD IMPACTED THE ISLAND , AND SOME PANELS- NOTICEABLY THE FRONT UNDERSIDE AND DRIVER SIDE FRONT WHEEL WELL WERE DAMAGED. LATER JEREMY CALLED ME AND TOLD ME THE CAR WAS A TOTAL LOSS.HE SAID THE ENTIRE FRAME WAS BENT OUT OF SHAPE. I COULDN'T BELIEVE IT. IN HIS REPORT HE ITEMIZED THE PARTS BUT ABOUT THE PROPULSION SYSTEM HE WROTE, CONDITIONS EXIST THAT THE ELECTRICAL MOTORS COULD START UP THE GAS ENGINE AND FLOOD THE PASSENGER COMPARTMENT WITH CO. WELL IF THAT'S THE CASE, WHY DON'T THEY SIMPLY REPLACE THE COMPONENTS THAT WOULD LEAD TO THAT CONDITION OR IF IT WAS INHERENT IN THE CAR, WHY DOESN'T THE DOT DECLARE THE CAR A ROAD HAZZARD AND RECALL ALL VEHICLES? LN CONSUMER REPORTS THEY DECLARED THE VOLT SCORED 5 OUT OF A POSSIBLE 5 RATING ON COLLISION SURVIVAL. WHAT? THE CAR RUNNING AT 15 MPH GETTING TOTALLED BY HITTING A BUMP IS A 5? I THINK MR. JEREMY IS PADDING ALL HIS ESTIMATES AND SHOULD HAVE AN INDEPENDENT APPRAISER REVIEW THE CAR. EITHER HE IS LYING OR THE CAR IS ACTUALLY A LEMON. I WOULD LIKE YOUR ADVICE ON WHAT LEGAL COURSE I SHOULD TAKE.