NHTSA Complaint #11131620 — 2011 DODGE DURANGO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11131620
Vehicle	2011 DODGE DURANGO
Component	SUSPENSION
Date of Incident	September 24, 2018
Date Filed	September 25, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

WHILE BACKING OUT OF THE DRIVEWAY HEARD A LOUD POP, THOUGHT I HAD RUN OVER SOMETHING. CHECKED AND SAW NOTHING. PROCEEDED AND HEARD ANOTHER POP AND THE BACK TIRES BEGAN TO RUB. HAD THE TRUCK TOWED TO THE NEAREST REPAIR SHOP AND WAS INFORMED THAT THE REAR SUSPENSION HAD SEPARATED FROM THE UNDERCARRIAGE AND THAT THE BOLTS WERE INTACT BUT THERE WERE CRACKS IN THE CARRIAGE CAUSING THE SUSPENSION ROD TO SEPARATE. THE MECHANIC SAID THAT IN 30 YEARS HE HAD NEVER SEEN ANYTHING LIKE IT. COST OF REPAIR IS ESTIMATED TO BE IN THE THOUSANDS.

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