NHTSA Complaint #11131164 — 2016 VOLVO XC60 UNKNOWN OR OTHER

Complaint Details

ODI Number	11131164
Vehicle	2016 VOLVO XC60
Component	UNKNOWN OR OTHER
Date of Incident	September 21, 2018
Date Filed	September 25, 2018
Mileage	85,563 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH MY CHILD IN THE CAR; COME TO FIND OUT THEIR IS A STARTER RECALL ASSOCIATED WITH THIS YEAR MAKE AND MODEL, BUT NOT ASSOCIATED WITH MY VIN. AFTER NUMEROUS OTHER BREAK DOWNS THIS WAS CONFIRMED BY A MECHANIC THAT IT IS AN ISSUE. VOLVO STATED THEY COULD NOT FIND THE ISSUE UNLESS MY VEHICLE WAS THROWING A CODE. WHICH IT NEVER DID WHEN AND WOULD NOT ACCORDING TO THE MECHANIC DUE TO THIS ISSUE. PLEASE ASSIST ME IN GETTING THIS ISSUE FIXED UNDER THE PREVIOUS RECALL PLEASE.

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