NHTSA Complaint #11131148 — 2014 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11131148
Vehicle	2014 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	August 20, 2018
Date Filed	September 25, 2018
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING ON HWY 121 IN A HEAVY RAINSTORM MY WIPERS FROZE! THE RIGHT WIPER ARMS STOPPED AT 12 O CLOCK POSITION RIGHT IN FRONT OF MY VIEW WHILE THE LEFT ARM STOPPED OFF TO MY FAR LEFT AT APPROX 9 OCLOCK POSITION STICKING OUT PAST MY DRIVER SIDE MIRROR!!!I HAD TO PULL OVER TO SHOULDER AND MANUALLY PLACE ARMS IN FLAT (OFF) POSITION. I CALLED AAA TO TOW ME TO SAFETY. I CHECKED FUSES, THEY WERE FINE AND WIPER MOTOR ALSO RUNNING BUT ARMS WILL NOT MOVE FOR FRONT WIPERS AT ALL. REAR WIPER STILL FUNCTIONING.

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