NHTSA Complaint #11131131 — 2007 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11131131
Vehicle 2007 TOYOTA TUNDRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 112,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

WHO CAN I GET TO HELP ME BECAUSE MY TRUCK FRAME IS RUSTED/CORRODED FROM SALT AND IT IS NOT SAFE. IT PULLS HARD TO THE RIGHT. I WENT TO HOLLOWAY TIRE CO.(706-647-7016 - [XXX]) IN THOMASTON, GA. TO GET MY FRONT END ALIGNED. THEY COULD NOT DO IT BECAUSE THE BOLTS THEY NEEDED TO LOOSE ON THE LOWER CONTROL ARM, IN ORDER TO ALIGN IT, WERE SO RUSTED/CORRODED FROM SALT THAT THEY COULD NOT GET THEM LOOSE. THEY EVEN APPLIED HEAT TO THE BOLTS TO TRY AND BREAK THEM LOOSE BUT THAT DID NOT HELP. THE RUST/CORROSION FROM SALT HAD THEM FROZEN/LOCKED. TOYOTA REFUSES TO HONOR THEIR FRAME RECALL ON MY 2007 TOYOTA TUNDRA. THE COURT ORDERED TOYOTA TO FIX THE PROBLEM IN A CLASS ACTION SETTLEMENT. SEE WEBSITE BELOW. HTTP://WWW.TOYOTAFRAMESETTLEMENT.COM I LIVE IN GEORGIA. I BOUGHT MY TRUCK 1 YEAR AGO. (SEPT. 2017) IN CONYERS, GA. PREVIOUS TO THAT THE 07 TUNDRA SPENT 10 YEARS IN NEW YORK. IT WAS A ONE OWNER PREVIOUS TO ME. THE FRAME IS RUSTED/CORRODED FROM SALT BUT TOYOTA WILL NOT DO ANYTHING ABOUT IT BECAUSE I DO NOT LIVE IN A COLD WEATHER STATE. EVEN THOUGH, TOYOTA WAS TOLD THAT THE TRUCK LIVED IN A COLD WEATHER STATE FROM 2007 TO 2017. (OUT OF THE 11 PAST YEARS THE TRUCK LIVED IN NEW YORK 10 OF THOSE YEARS). I WENT TO MY LOCAL TOYOTA DEALER (BUTLER TOYOTA - 888-683-1348 ) IN MACON, GA. AND THAT DEALERSHIP REPRESENTATIVE [XXX] CONTACTED TOYOTA HEADQUARTERS AND EVEN SENT THEM PICTURES OF MY FRAME AND THE DEALERSHIP WAS TOLD BY TOYOTA HEADQUARTERS SINCE, I DO NOT LIVE IN A COLD WEATHER STATE, TOYOTA IS NOT GOING TO DO ANYTHING ABOUT MY TRUCK. EVEN THOUGH, TOYOTA HEADQUARTERS WAS TOLD THAT OUT OF THE 11 PAST YEARS 10 OF THOSE YEARS (FROM 2007 TO2017) THE TRUCK LIVED IN NEW YORK (A COLD WEATHER STATE). I NEED HELP TO GET TOYOTA TO DO THE RIGHT THING AND GET MY FRAME FIXED BECAUSE IT IS RUSTED AND NOT SAFE VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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