NHTSA Complaint #11131102 — 2014 CHEVROLET EXPRESS 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11131102
Vehicle	2014 CHEVROLET EXPRESS 1500
Component	AIR BAGS
Date of Incident	May 31, 2015
Date Filed	September 24, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE BOUGHT A USED 2014 EXPRESS 1500 CARGO VAN FROM CHEVROLET OF MONTEBELLO ON MAY OF 2017. THE "SERVICE AIR BAG" INDICATIOR HAS APPEARED IN MY DASHBOARD OFF AND ON SINCE THE DAY WE BOUGHT IT. AS I CONDUCTED MY PERSONAL RESEARCH I CAME ACROSS A COUPLE OF ARTICLES STATING THAT THERE WAS A RECALL FOR THIS PARTICULAR CARGO VAN FOR THE "SERVICE AIR BAG." I WENT TO THE DEALERSHIP AND THEY HAD TOLD ME I HAD TO PAY $130 FOR DIAGNOSTICS, WHEN THEY HAD "FOUND OUT WHAT THE PROBLEM WAS", THEY WERE CHARGING ME A LITTLE OVER $500 TO FIX "THE PROBLEM."

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