NHTSA Complaint #11130920 — 2017 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11130920
Vehicle	2017 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	September 23, 2018
Date Filed	September 24, 2018
Mileage	11,989 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

GEAR SHIFTER GAVE OUT WHILE DRIVING. ALMOST GOT REAR ENDED. CAR SHIFTED ITSELF INTO NEUTRAL EVEN THOUGH I SHIFTED GEARS INTO PARK ONCE I GOT TO A SAFE PLACE COMPUTER SCREEN READ NEUTRAL. CAR WOULD NOT TURN OFF FROM ACCESSORY MODE AND SAID "SHIFT TO PARK" BUT IT WOULD NOT. THEN WHEN I TRIED TO SHIFT IT JUMPED HARD AND YOU COULD SEE THE ENGINE JUMP AS IF IT WASN'T MOUNTED PROPERLY. WAS ABLE TO GET TO A SAFE PLACE BUT HAD TO HAVE IT TOWED TO DEALER. DEALER CALLED TODAY TO SAY IT WAS GEAR SHIFTER. WENT BAD BUT THE BATTERY HAD DRAINED TOO AND THEY REFUSED TO REPLACE BATTERY. THE SHIFTER PROBLEM IS DANGEROUS . I ONLY HAD 11989 MILES ON IT AND IT IS 1 YEAR OLD.

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