NHTSA Complaint #11130488 — 2013 GMC TERRAIN STEERING

Complaint Details

ODI Number	11130488
Vehicle	2013 GMC TERRAIN
Component	STEERING
Date of Incident	August 31, 2017
Date Filed	September 20, 2018
Mileage	74,328 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 3 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA 90703, (877) 886-6265) WHERE THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 74,328.

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