NHTSA Complaint #11130369 — 2014 RAM 2500

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO AN AIR CONDITIONING UNIT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT EXPERIENCED A SIMILAR FAILURE IN THE PAST, BUT WAS ABLE TO JUMP BACK INTO THE VEHICLE AND STOP IT WITH THE EMERGENCY BRAKE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TAKEN TO CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (918-355-5000, LOCATED AT 2920 N ASPEN AVE, BROKEN ARROW, OK 74012), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.