NHTSA Complaint #11130066 — 2019 ACURA RDX
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11130066 |
| Vehicle | 2019 ACURA RDX |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.
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