NHTSA Complaint #11717399 — 2019 ACURA RDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11717399
Vehicle 2019 ACURA RDX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cracks, chips, or visible damage to the glass. The shattering appeared spontaneous and was not caused by an object strike. Safety Risk: The sudden shattering of the rear glass created a safety hazard due to flying glass fragments inside and around the vehicle. If this had occurred while driving, it could have caused driver distraction, loss of visibility, or potential injury to occupants or nearby individuals. The failure appears to be spontaneous and without warning, which raises safety concerns. Problem Reproduced or Confirmed: UNKNOWN. The vehicle has not yet been inspected by a dealer at the time of this report. However, similar incidents involving 2019 Acura RDX rear glass shattering have been widely reported by other owners. Inspections Conducted: The vehicle has not yet been inspected by the manufacturer. Insurance will be inspecting the damage as part of a comprehensive glass claim. No police report was filed as there was no collision or vandalism suspected. Warning Lamps or Prior Symptoms: No warning lamps, messages, or symptoms appeared prior to the failure. There were no visible cracks or damage before the glass shattered. Additional Notes: The failure occurred immediately after closing the driver-side door. No rear defroster warning or malfunction was observed prior to the incident.

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