NHTSA Complaint #11130064 — 2011 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11130064
Vehicle	2011 KIA SORENTO
Component	POWER TRAIN
Date of Incident	September 11, 2018
Date Filed	September 18, 2018
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE LOWER RADIATOR HOSE FRACTURED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND PROVIDED A COST ESTIMATE TO REPLACE THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

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