NHTSA Complaint #11129846 — 2011 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11129846
Vehicle	2011 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	May 14, 2018
Date Filed	September 17, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE THE CAR WAS STOPPED, THE ELECTRIC DOOR CABLE SNAPPED ON THE DRIVER'S SIDE SIDE DOOR IN MAY 2018 AND THEN THE PASSENGER SIDE CABLE SNAPPED IN AUGUST 2018. WHILE THIS IS AN INCONVENIENCE, THE BIGGER ISSUE IS THAT ONCE THIS HAPPENS, THE DOOR IS THEN UNABLE TO BE OPENED. IN CASE OF AN EMERGENCY, THERE IS NO WAY TO OPEN THE DOOR.

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