NHTSA Complaint #11129843 — 2012 SUBARU LEGACY

THE TORQUE CONVERTER OF MY CAR IS NOT SHUTTING OFF PROPERLY, CAUSING THE VEHICLE TO STALL PERIODICALLY. THE CAR HAS STALLED WHILE I AM IN THE MIDDLE OF MAKING A TURN, CAUSING THE WHEEL TO LOCK UP, AND IT HAS STALLED WHILE I AM ON THE HIGHWAY. THIS CAR IS NO LONGER SAFE TO DRIVE, AND THE REPAIRS COST $2,200. MY CAR IS OVER 100,000 MILES SO THE WARRANTY WILL NO LONGER COVER THESE REPAIRS. I HAVE ATTEMPTED TO CONTACT SUBARU VIA THEIR WEBSITE TO ADDRESS THE ISSUE, BUT HAVE YET TO GET A RESPONSE. FOR NOW, MY CAR IS AT THE SUBARU DEALERSHIP AND I AM FORCED TO RELY ON FRIENDS AND FAMILY FOR TRANSPORTATION. I KNOW THAT THIS IS AN ONGOING ISSUE WITH THE 2012 SUBARU LEGACY VEHICLES, AND IT IS ABSOLUTELY RIDICULOUS THAT THE COMPANY IS NOT OFFERING A RECALL ON THIS PART. I AM BEING FORCED TO JUMP THROUGH MULTIPLE HOOPS TO ATTEMPT TO GET THIS ISSUE RESOLVED, AND SO FAR I HAVE NOT BEEN OFFERED ANY OPTION OTHER THAN TO PAY FOR THE REPAIRS OUT OF POCKET.