NHTSA Complaint #11129834 — 2012 FORD FIESTA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11129834
Vehicle	2012 FORD FIESTA
Component	UNKNOWN OR OTHER
Date of Incident	September 15, 2018
Date Filed	September 17, 2018
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MY FORD FIESTA 2012 WAS PART OF RECALL 15S16 FOR LATCH FAILURE. ON 9/15/2018 MY LEFT REAR LATCH FAILED WHILE DRIVING. FORD IS CLAIMING THAT MY VEHICLE IS NOT UNDER RECALL, BECAUSE THE DEALERSHIP FIXED THE PROBLEM BEFORE I PURCHASED THE VEHICLE. I BELIEVE THAT EITHER THE RECALL WAS NOT PERFORMED AS STATED OR IT WAS FIXED WITH DEFECTIVE PARTS. FORD AT THIS TIME IS UNWILLING TO ADDRESS THIS SAFETY ISSUE AND SATISFY THE RECALL.

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