NHTSA Complaint #11129823 — 2010 TOYOTA SIENNA LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11129823
Vehicle	2010 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	September 17, 2018
Date Filed	September 17, 2018
Mileage	164,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN. THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE DOOR CHIME SOUNDED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CLOSED THE DOOR, AND CONTINUED DRIVING. THE CONTACT STATED THAT THE DOOR OPENED AT LEAST TEN TIMES IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 18009170105. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

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