NHTSA Complaint #11129811 — 2013 FORD TAURUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11129811
Vehicle	2013 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2018
Date Filed	September 17, 2018
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND IT CRANKS, BUT DOES NOT START. EVENTUALLY THE BATTERY DIES. IT ACTS LIKE IT IS NOT GETTING FUEL. THE FUEL PUMP ASSEMBLY WAS REPLACE (13S04) IN JULY OF 2014. THERE IS A RECALL OF THE FUEL PUMP CONTROL MODULE (16S31) FOR CARS 201301015, BUT MINE IS NOT ONE OF THEM. IT SHOULD BE!

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