NHTSA Complaint #11129732 — 2018 VOLKSWAGEN BEETLE

SINCE PURCHASING MORE THAN 7 MONTHS AGO, VEHICLE'S BLIND SPOT MONITORING SYSTEM FAILS TO RECOGNIZE APPROACHING VEHICLES AND DOES NOT HAVE AN AUDIBLE ALERT INSIDE THE VEHICLE MAKING IT NEARLY UNUSABLE AND UNSAFE. REAR-CROSS TRAFFIC ALERT SYSTEM GOES CRAZY (INCESSANT BEEPING) AND UNEXPECTEDLY WHEN VEHICLE IS SHIFTED INTO REVERSE. EVEN IF THERE ARE NO VEHICLES AROUND AND THERE IS NOTHING SURROUNDING THE VEHICLE THE SYSTEM WILL GO OFF AND BEEP FRANTICALLY. REAR-CROSS TRAFFIC ALERT FREQUENTLY WILL NOT IDENTIFY OR WARN OF VEHICLES PASSING BEHIND, SUCH AS WHEN TRYING TO BACK OUT OF A PARKING SPACE. VEHICLE'S IN-DASH DISPLAY WILL PERIODICALLY GO BLACK WHEN VEHICLE IS STARTED. VEHICLE'S RADIO SYSTEM WILL DISPLAY RANDOM CHARACTERS FOR THE SONG OR ARTIST, OR DISPLAY THE SAME SONG AND ARTIST FOR 10 MINUTES OR LONGER EVEN THOUGH THE SONG, ARTIST, OR STATIONS HAVE CHANGED. VEHICLE HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS. VW CORPORATE WAS CONTACTED AND RESPONDED QUICKLY AND WITH CONCERN, BUT DEALER WAS STILL UNABLE TO RESOLVE THE ISSUES.