NHTSA Complaint #11129657 — 2009 DODGE JOURNEY

HORN RANDOMLY SOUNDS OFF WHILE PARKED, WHILE DRIVING. STARTED JULY 2018. AUGUST 2018 TOOK TO A DEALERSHIP, WHO COULD FIND NOTHING WRONG. ALSO, WROTE TO CHRYSLER CORPORATION NOTING THE PROBLEM. DEALERSHIP SAID THEY NEVER HEARD OF THE PROBLEM. CHRYSLER KEPT REFERRING ME TO DEALERSHIP. NO HELP FROM EITHER. I RESEARCHED AND FOUND THERE IS A HUGE PROBLEM WITH THE TIPM AND CAN CAUSE THE PROBLEM I AM HAVING. AS OF SEPTEMBER 15,2018, NEITHER DEALERSHIP NOR CHRYSLER CORP WILL LISTEN TO ME ABOUT THE TIPM ISSUE. I NOW DRIVE WITH NO HORN (FOUND OUT HOW TO REMOVE THE FUSES), CAUSING A HUGE SAFETY RISK. I NEED HELP AND NO ONE WILL HELP WITH THIS PROLEM. HORN HAS SOUNDED IN PARKING LOTS CAUSING PEOPLE TO GET ANGRY AS THEY THINK I AM HONKING AT THEM OR PEOPLE HAVE COME RUNNING OUT FROM BUILDINGS TO SEE WHAT IS HAPPENING, ONE TIME HORN SOUNDED AS AN ELDERLY LADY ENTERED A CROSSWALK AND IT SCARED HER HORRIBLY, IT SOUNDS WHILE DRIVING CAUSING OTHER DRIVERS TO BECOME ANGRY BECAUSE THEY THINK I AM HONKING AT THEM. MY CAR IS UNUSABLE IF I LEAVE FUSES IN...DANGEROUS IF I TAKE FUSES OUT.