NHTSA Complaint #11129403 — 2010 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11129403
Vehicle 2010 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE I WAS ON MY WAY HOME, THE CAR STARTED BUCKING AND ALL OF THE WARNING LIGHTS STARTED TO FLICKER ON & OF ON THE DASH. I WAS DRIVING ON A MAJOR HIGHWAY AND THANK GOODNESS I WAS CLOSE TO MY SUBARU DEALERSHIP WHERE I IMMEDIATELY TOOK THE CAR. I WAS EXTREMELY SCARED! SHAKING! THEY TOOK THE CAR RIGHT AWAY & TOLD ME THAT IT WAS THE TRANSMISSION - MY SON RESEARCHED THIS AND FOUND THAT THERE HAVE BEEN MANY OTHERS WITH THE SAME ISSUES. APPARENTLY MY DEALER WAS AWARE ALSO SINCE THEY KNEW RIGHT AWAY WHAT WAS WRONG. COST OF REPAIR $1,70.86 + TAX! WE RECENTLY PURCHASED A 2ND OUTBACK B'CAUSE WE LOVE THE SUBARU BRAND & OUR DEALER. WHAT HAPPENED TO ME IS A SHAMEFUL NEGLECT ON SUBARU'S PART SINCE THERE APPEARS TO HAVE BEEN SEVERAL INCIDENTS THE SAME AS MINE. I THANK GOD THAT I DIDN'T BREAK DOWN ON A MAJOR HIGHWAY OR BRIDGE THAT WAS ON MY WAY HOME. BUT MOSTLY, I AM GRATEFUL THAT MY 19 YEAR OLD DAUGHTER WASN'T DRIVING THE CAR WHEN THIS PROBLEM AROSE! SHAME ON SUBARU FOR NOT DOING A RECALL ON THIS! VERY DISAPPOINTED IN THE BRAND. MY DEALER WAS EXCEPTIONAL AND FIXED THE CAR IN 1 DAY! REPLACED TRANSMISSION VALVE BODY.

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