NHTSA Complaint #11129356 — 2013 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11129356
Vehicle	2013 KIA SOUL
Component	ENGINE
Date of Incident	August 15, 2018
Date Filed	September 13, 2018
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. OCCASIONALLY, THE ENGINE WOULD IMMEDIATELY RESTART AND THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRANKSHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (DELAND KIA, 2322 WOODLAND BLVD, DELAND, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNKNOWN.

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