NHTSA Complaint #11129324 — 2008 MERCEDES BENZ C300

TAKATA RECALL, AND SRS MODULE. MERCEDES BENZ PARAMUS WILL NOT FIX RECALL UNLESS I PAY 400 DOLLARS FOR A MALFUNCTION ON THE DRIVER SIDE SEATBELT BUCKLE, WHICH WORKS FINE AND LOCKS IN PLACE. FOR PREVIOUS RECALL AT MERCEDES BENZ IN ENGLEWOOD NJ, THEY SERVICE SHOP ALWAYS UPCHARGES AND IF I REFUSE TO PAY THEY WILL NOT DO RECALL. THE ENGLEWOOD ONE TRIED TO CHARGE ME 700 DOLLARS FOR A O2 SENSOR THAT NEEDED TO BE REPLACED BEFORE THEY CAN FIX RECALL AND I HAD REFUSED. THIS WAS TWO YEARS AGO. NOW ON 9/12/18 AT 3:00PM I DROPPED MY CAR OFF FOR THE RECALL, THEN THEY STATED THAT THEY WILL DO IT, THEN MAGICALLY MY STEERING WHEEL COLUMN LOCKED AND CHARGED ME 1100 DOLLARS TO FIX IT WITHOUT FIXING ME RECALL BECAUSE THEY STATED THAT THE SEATBELT BUCKLE WAS FAULTY AND THEY NEED TO FIX THAT AND CHARGE ME 400 DOLLARS BEFORE THEY CAN FIX RECALL. MY PHONE NUMBER IS [XXX] I AM [XXX] AND I RESIDE AT [XXX], THE SHOP GIVING ME PROBLEMS IS LOCATED IN MERCEDES BENZ IN PARAMUS NJ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR