NHTSA Complaint #11129277 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11129277 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
WHILE DRIVING MY 2016 FORD EXPLORER ON A STATE HWY AT 55 MPH, SUDDENLY BELLS AND WARNING ON DASH INDICATING STEERING FAILURE ISSUE. WITHIN 1 BLOCK, I WAS UNABLE TO STEER AT ALL. HAD TO BE TOWED. TOLD BY DEALERSHIP THAT THE POWER STEERING GEAR WAS BAD. TOLD BY THE DEALERSHIP THE COST TO REPAIR WOULD BE $2200. VEHICLE HAS 76,000 MILES. VERY UNSAFE CONDITION HAD IT HAPPENED IN HEAVY TRAFFIC. COULD HAVE RESULTED IN INJURY OR DEATH.
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