NHTSA Complaint #11129086 — 2012 FORD FIESTA

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, IT SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED THE FOLLOWING DAY TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPRESSWAY, KILLEEN, TX 76543) WHERE THE TOTAL CONTROL MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES SINCE JULY OF 2018. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS-15591505. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.