NHTSA Complaint #11128672 — 2010 MERCURY MILAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11128672
Vehicle	2010 MERCURY MILAN
Component	ENGINE
Date of Incident	September 2, 2018
Date Filed	September 11, 2018
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL INLET AND CHECK ENGINE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), WHICH SHE RECEIVED. THE VEHICLE WAS SERVICED BY HOLMAN FORD (3641 NJ-42, TURNERSVILLE, NJ 08012, 888-449-0296), BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

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