NHTSA Complaint #11404114 — 2010 MERCURY MILAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11404114
Vehicle 2010 MERCURY MILAN
Component ENGINE
Date of Incident
Date Filed
Mileage 78,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHEN DRIVING THE VEHICLE A WRENCH EMBLEM APPEARED ON MY DASH WARNING PANEL. THIS HAS HAPPENED TWICE BEFORE. IN THE LAST INSTANCE THE VEHICLE THEN DROPPED SPEED FROM 45 MPH TO 5 MPH AND RAN VERY ROUGHLY. I THEN PULLED THE VEHICLE TO THE CURB AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE THEN DROVE HOME WITH NO ISSUE. I CHECKED MY OWNERS MANUAL AND FOUND THE INDICATOR WAS A THROTTLE LINKAGE MALFUNCTION. I BROUGHT THE VEHICLE TO A FORD SERVICE CENTER. THEY REPLACED MY BATTERY BUT THIS DID NOT ALLEVIATE THE ISSUE. LUCKILY FOR ME THERE WAS LITTLE TO NO TRAFFIC WHEN THIS PROBLEM OCCURRED AS WITHOUT WARNING MY VEHICLE LOST POWER. I CHECKED IF THERE WAS A RECALL FOR THIS ISSUE BUT FOUND NONE. TO ME THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

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