NHTSA Complaint #11128632 — 2013 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11128632
Vehicle	2013 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	September 6, 2018
Date Filed	September 11, 2018
Mileage	15,769 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

THE CAR WARNING SYSTEM WOULD ADVISE TO SHIFT INTO PARK AFTER TURNING CAR OFF. SHIFT LEVER APPEARED TO BE IN PARK, BUT WOULD HAVE TO BE MANIPULATED SEVERAL TIMES WITH CAR RUNNING TO GET MESSAGE TO DISAPPEAR. THIS FIRST STARTED HAPPENING WITH JUST 15769 MILES AND WAS TAKEN IN FOR SERVICE 24 JAN 2014 WHILE UNDER WARRANTY. THE SHIFTER ASSEMBLY WAS REPLACED. IT STARTED HAPPENING AGAIN AT 50043 MILES AND WAS TAKEN IN FOR SERVICE ON 6 SEPT 2018. AGAIN, THE SHIFTER ASSEMBLY WAS REPLACED. MY CONCERN IS THAT THIS IS NOT JUST AN INDICATING PROBLEM AND THAT THE CAR MY NOT BE FULLY IN PARK THEREBY CREATING AN INADVERTENT ROLL AWAY OR WORSE.

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