NHTSA Complaint #11128595 — 2013 SUBARU OUTBACK

THIS 2013 SUBARU OUTBACK WAS PURCHASED IN DEC. 2013. THE ORIGINAL WARRANTY WAS FOR 60,000 MILES. AT SOME POINT, DUE TO ISSUES WITH THIS MAKE AND MODELS TRANSMISSION, THE WARRANTY OF THESE VEHICLES WAS EXTENDED TO 10 YEARS OR 100,000 MILES. THIS CAR NOW IS 5 YEARS OLD AND HAS 130,000 MILES AND THE SUBARU DEALERSHIP IS SAYING THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A PRICE TAG OF $10,000. SUBARU USA IS OFFERING TO APPLY $1500 TOWARDS THE TRANSMISSION REPLACEMENT OR APPLY TOWARDS A NEW SUBARU. SUBARU USA KNOWS THAT THESE TRANSMISSIONS WERE DEFECTIVE OR THEY WOULD NOT HAVE EXTENDED THE WARRANTY. EXTENDING THE WARRANTY DOES NOT ABSOLVE SUBARU USA FROM THE RESPONSIBILITY OF INSTALLING DEFECTIVE TRANSMISSIONS. THIS 5-YEAR OLD AUTOMOBILE WITH 130,000 MILES IS NOW VIRTUALLY WORTHLESS. SUBARU USA INSTALLED DEFECTIVE TRANSMISSIONS AND SHOULD BE LIABLE FOR REPLACEMENT OF THE TRANSMISSION. THERE WAS NO ACCIDENT INVOLVED WITH THIS COMPLAINT.