NHTSA Complaint #11128326 — 2003 BMW Z4

ON JULY 2018 BMW ISSUED AN IMPORTANT LIMITED WARRANTY INFORMATION NOTICE RELATED TO THIS VEHICLE. BMW WOULD COVER REPAIRS TO THE FRONT PASSENGER SEAT OCCUPANCY FOR THE SRS/AIR BAG SYSTEM. UNFORTUNATELY THIS WARRANTY REPAIR WILL NOT COVER MY VEHICLE BECAUSE THE 15 YEAR PERIOD DOES NOT INCLUDE MY VEHICLE THAT WAS PUT INTO SERVICE IN JANUARY 2003. I BELIEVE THAT BMW SHOULD COVER ANY 2003 BMW Z4 RATHER THAN CUTTING OFF THOSE MADE IN THE PRIOR 6 MONTHS. BMW REFUSES TO COVER. THE OTHER CONCERN I HAVE RELATES TO THE SERVO MOTOR/ELECTRONIC STEERING CONTROL UNIT. RECENTLY THIS FAILED AND I NOTE THAT OTHER BMWS HAVE HAD THIS PROBLEM TOO. I BELIEVE YOUR AGENCY SHOULD DETERMINE WHETHER OR NOT THIS WARRANTS A RECALL TOO. IT IS VERY DANGEROUS TO BE DRIVING AND THE POWER STEERING CEASES TO FUNCTION. PEOPLE WILL BE KILLED. IN MY CASE THE VEHICLE HAD BEEN IN THE SHOP FOR UNRELATED REPAIRS AND WHEN I PICKED IT UP THE POWER STEERING WAS OUT. THE SHOP HAD NOTICED THE STEERING SEEMED TIGHT AND TOLD ME THE UNIT NEEDED TO BE REPLACED AT A COST OF $4,000. I WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. I HAD THE BATTERY REPLACED AND THE STEERING IS BACK TO NORMAL. RESEARCH ON THE WEB INDICATED THIS IS SOMETHING THAT HAS HAPPENED WITH NUMEROUS OTHER BMWS.