NHTSA Complaint #11128215 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11128215 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
WHEN DRIVING MY FORD EXPLORER 2016 THE STEERING WHEEL STARTED MAKING A SOUND WHEN THE WHEEL WAS TURNED, BOTH WHEN TURNING FROM A STOP OR GOING AROUND A CURVE. IT WOULD ALSO CATCH AND SORT OF STICK WHEN THE WHEEL WAS TURNED AND WOULDN'T EASILY TURN BACK TO NORMAL AFTER THE TURN OR CURVE HAD BEEN MADE. WE TOOK IT TO THE DEALER AND THE RACK AND PINION HAS TO BE REPLACED, COSTING $1885. IT WAS NOT SAFE TO DRIVE BC OF THE STEERING WELL STICKING.
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